Contract for Service (CFS)

Satok Digital Park (SDP) is a major strategic initiative spearheaded by SDEC to transform Wisma Satok into a flagship digital innovation district that integrates entrepreneurship, digital industries, innovation ecosystems, community activation and future workforce development within a single connected platform. The initiative goes beyond the development or activation of a physical space, and involves the establishment of a sustainable ecosystem supported by strategic partnerships, programmes, services, commercial activities and a long-term operating model.

Given the scale, strategic importance and complexity of Satok Digital Park, the initiative involves multiple interdependent workstreams requiring coordination across various SDEC departments and external stakeholders. These include physical and space development, ecosystem development, stakeholder and partnership engagement, programme activation, innovation and industry engagement, operating and business model development, commercialisation, tenancy and space utilisation, revenue generation, and long-term operational sustainability.

The project also requires continuous engagement and coordination with a broad range of stakeholders, including property owners, building management, government agencies, industry players, technology companies, startups, ecosystem partners, investors and other strategic organisations. The strata-titled nature of the development further adds complexity to the coordination and implementation of the project.

In view of these requirements, a dedicated project resource is necessary to work alongside the General Manager in driving and coordinating the various SDP workstreams. The proposed position will provide dedicated execution and coordination capacity, supporting the General Manager in project planning, strategic research and benchmarking, stakeholder engagement, partnership development, operating and commercial model development, programme activation, project monitoring and reporting.

The establishment of this position is particularly important as the project progresses from strategic planning and concept development towards implementation and operationalisation. Without dedicated project capacity, the substantial coordination, research, stakeholder follow-up and implementation requirements may need to be absorbed by existing officers as additional responsibilities to their ongoing departmental functions. This may result in fragmented ownership, competing priorities, slower follow-through and potential delays in progressing SDP’s key workstreams.

The proposed position will therefore complement the role of the General Manager by providing the necessary day-to-day project coordination, analytical and implementation support, while allowing the General Manager to maintain focus on overall strategic direction, management decision-making, high-level stakeholder engagement, inter-departmental alignment and governance of the project.

Furthermore, the position will contribute to the development of SDP’s long-term operating and business model, including the assessment of potential revenue streams, tenancy and space utilisation, strategic partnerships, sponsorship opportunities, ecosystem services and other commercialisation mechanisms. This is critical to ensuring that SDP is developed not merely as a physical facility, but as a vibrant, commercially viable and sustainable digital innovation district.

The proposed position is therefore required as a dedicated project resource to ensure that the scale and complexity of Satok Digital Park can be effectively managed, coordinated and progressed towards successful implementation and long-term sustainability.

The appointment is also required on an immediate basis as Satok Digital Park has progressed beyond the initial conceptual stage and is currently moving into active planning, stakeholder engagement, development and implementation. Multiple workstreams and stakeholder engagements are already underway, with further activities and decisions expected to progress concurrently. Timely appointment of the dedicated resource is therefore critical to establish the necessary project coordination capacity, maintain continuity across ongoing workstreams, and ensure that key actions, engagements and deliverables are followed through without delay.

To support the General Manager in the planning, development, coordination and implementation of a major strategic digital innovation and ecosystem development project, encompassing digital innovation, entrepreneurship, industry engagement, physical space activation and ecosystem development.

The position will work closely with internal departments and external stakeholders to coordinate and drive project workstreams, develop strategic partnerships, support programme and ecosystem activation, conduct market and industry research and benchmarking, and contribute to the development of sustainable business, operating and commercial models for the development and long-term management of a physical innovation district.

The role requires an individual who is able to operate across strategy, project development, business and commercial planning, stakeholder engagement and implementation, and who can effectively translate strategic objectives into actionable plans, coordinated workstreams and tangible deliverables.

General Manager, Innovation, Entrepreneurship and Digitalization

1. Strategic Project Development

• Support the General Manager in the planning and implementation of strategic digital innovation and ecosystem development initiatives.
• Translate strategic objectives into project workplans, milestones, deliverables and implementation activities.
• Coordinate multiple workstreams involving internal departments, external partners, consultants and other stakeholders.
• Monitor project progress, dependencies, risks and outstanding actions.
• Prepare project updates, management reports, presentations, working papers and other materials required for decision-making.
• Support the General Manager in ensuring alignment between project activities and organisational strategic priorities.

2. Cross-Functional Coordination

• Coordinate with relevant internal departments to facilitate the implementation of cross-functional initiatives.
• Identify opportunities for collaboration and integration across programmes, business units and strategic initiatives.
• Track interdependencies between different workstreams and facilitate timely resolution of issues.
• Support the development of coordinated implementation plans involving multiple departments and stakeholders.
• Follow up on agreed actions and ensure timely delivery of assigned workstreams.

3. Ecosystem & Partnership Development

• Support the identification, engagement and development of relationships with potential ecosystem partners, corporations, startups, technology companies, institutions, investors, government agencies and community organisations.
• Coordinate stakeholder meetings, workshops, engagement sessions and partnership discussions.
• Develop and maintain stakeholder and partner databases, engagement records and follow-up actions.
• Support the development of partnership proposals, collaboration frameworks and engagement materials.
• Identify opportunities for strategic collaborations that can strengthen the digital innovation ecosystem.

4. Innovation & Ecosystem Research

• Conduct research and benchmarking on digital innovation districts, technology hubs, startup ecosystems, innovation destinations and commercially operated innovation spaces locally, regionally and internationally, with a focus on informing the development, positioning, operating model and commercialisation strategy of a strategic physical innovation district.
• Identify emerging trends, business models, technologies and ecosystem practices relevant to the organisation’s strategic initiatives.
• Analyse relevant market, industry and ecosystem developments.
• Translate research findings into practical recommendations for management consideration.
• Support feasibility assessments and strategic studies relating to new initiatives and opportunities.

5. Operating & Commercialisation Model Development

• Support the development and evaluation of sustainable operating and commercial models for physical innovation districts, including their ecosystem, facilities, services and commercial activities.
• Assist in assessing potential revenue streams, partnership and investment models, tenancy and space utilisation strategies, sponsorship opportunities, ecosystem services and other commercialisation opportunities.
• Support the evaluation of different operating and management structures.
• Conduct financial, operational and ecosystem-level analysis to support strategic recommendations.
• Identify opportunities to improve utilisation, efficiency, sustainability and long-term value creation.

6. Stakeholder & Project Governance

• Support the preparation of materials for management meetings, committees and stakeholder engagements.
• Maintain project trackers, action registers, risk registers and relevant project documentation.
• Monitor project risks and issues and escalate matters requiring management attention.
• Ensure relevant project records, decisions and stakeholder commitments are properly documented.
• Support the General Manager in coordinating governance and reporting requirements.

7. Other Responsibilities

• Undertake other strategic projects, assignments and responsibilities as directed by the General Manager or Management.
• Represent the organisation professionally in relevant meetings, workshops, industry engagements and ecosystem activities.

1. Drive sustained growth in digital ecosystem participation, engagement, and local innovation networks through effective ecosystem activation initiatives.
2. Support the development of sustainable business and operating models that strengthen ecosystem vibrancy, service adoption, and long-term financial sustainability.
3. Develop strategic partnerships that foster collaborative initiatives and generate meaningful value for the digital ecosystem.
4. Ensure effective monitoring, reporting, and analysis of digital ecosystem performance, programme outcomes, and stakeholder data.

Academic Qualifications

• Bachelor’s Degree in Business Administration, Management, Economics, Entrepreneurship, Innovation, Project Management, Digital Economy or other relevant disciplines.
• Professional qualifications in project management, innovation, business development or related fields will be an added advantage.

Experience

• Minimum 3 years of relevant working experience in project management, business development, innovation, ecosystem development, programme management or related areas.

SKILLS & COMPETENCIES

1. Digital Project Management & Reporting Tools: Proficiency in using digital tools and platforms for project planning, task tracking, collaboration, documentation, data management, performance monitoring and reporting.

2. Strategic Thinking & Planning: Ability to translate strategic objectives into practical initiatives, workplans and implementation priorities.

3. Project Management & Coordination: Strong ability to coordinate multiple workstreams, timelines, deliverables and stakeholders to ensure effective project implementation.

4. Business & Commercial Acumen: Understanding of business models, commercialisation strategies, revenue generation and long-term operational sustainability.

5. Ecosystem & Partnership Development: Ability to identify, engage and build meaningful relationships with industry players, startups, government agencies, investors, institutions and other ecosystem stakeholders.

6. Stakeholder Management: Strong interpersonal and relationship-building skills, with the ability to work effectively across internal teams and external organisations.

7. Research & Analytical Skills: Ability to conduct market research, benchmarking and analysis, and translate findings into practical strategic recommendations.

8. Innovation & Entrepreneurial Mindset: Demonstrates curiosity, creativity and an understanding of emerging technologies, innovation trends and entrepreneurial ecosystems.

9. Communication & Presentation Skills: Strong written, verbal and presentation skills, with the ability to communicate ideas effectively to management and diverse stakeholders.

10. Problem-Solving & Decision-Making: Ability to identify issues, assess alternatives and develop practical solutions in a dynamic project environment.

11. Collaboration & Cross-Functional Working: Ability to work collaboratively across different departments, disciplines and organisations to achieve shared objectives.

12. Data & Performance Management: Ability to interpret stakeholder, programme and ecosystem data to monitor performance and support informed decision-making.

Interest candidate may apply at https://apply.sarawak.digital/26HC39 before 29th October 2026